EXECUTIVE SUMMARY
Small-parcel courier bills and freight forwarding invoices routinely contain unapplied service guarantees, dimensional weight billing errors, and hidden fuel surcharges, wasting 10% to 18% of shipping budgets. Automated freight auditing recovers billing errors.
Small-parcel carriers bill on the greater of actual weight or dimensional (DIM) weight. Because carriers calculate DIM weight independently and their systems are not shared with shippers, discrepancies are common and persistent.
A package weighed correctly at ship time can be billed at an overstated DIM weight, or billed against a service class that was not actually delivered. Without automated reconciliation against the original shipment data, these errors are accepted and repeated on every invoice.
Eliminating unverified carrier surcharges requires reconciling every invoice against the original shipment record. A logistics audit validates dimensional weight, confirms service, and recovers guarantee credits that were never applied.
Match each invoice line to the original dimensional weight, origin, and service so errors are identified rather than accepted.
Identify shipment that missed guaranteed delivery windows and ensure the corresponding credits are applied to the invoice.
Confirm fuel and accessorial fees are applied at contractual rates and only on shipments that qualify for them.
Institutionalize automated reconciliation so every shipment is checked against negotiated rates before payment.
A courier and freight audit reconciles every invoice to the shipment record, recovers guarantee credits, and removes unverified surcharges — reclaiming up to 18% of shipping spend. The first step is a confidential advisory conversation.